Welcome to the MHI-INC Support Center


In order to streamline Support/ Rep requests and better serve you, we utilize a ticket system. Every Support/ Rep request is assigned a unique ticket number which you can use to track the progress and responses online. For your reference we provide complete archives and history of all your Support/ Rep requests. A valid email address is required to submit a ticket.

You should expect to hear back from us within 48 working hours during regular business days. If you have not received a response within 48 hours, please try calling us at 513-772-0404 or faxing at 513-672-3333. We look forward to serving you promptly.

In addition you will receive a confirmation email from support@mhi-inc.com. Please add support@mhi-inc.com email to your safe sender list to prevent delays. If you don't see the email in your inbox, please check your junk mail/spam folder.

Open a New Ticket


Please provide as much detail as possible so we can best assist you. To update a previously submitted ticket, please login.

Check Ticket Status


We provide archives and history of all your current and past support requests complete with responses.

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