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MHI's proprietary TQM

MHI’s proprietary TQM is aimed to provide the maximum value to its customers and all stakeholders.  The program has multiple elements including production line processes, safety, customer communications and vendor management, with emphasis on continuous evaluation and improvement.  Communication to customers, order processing, manufacturing, shipping, follow-up, HR, and other processes are addressed to make our Mission Statement possible. 

As a vertically integrated manufacturer, we are committed to Quality Manufacturing Processes to ensure the highest quality products.  Please do not hesitate to offer improvement possibilities.

  • Manufacturing processes are clearly defined and controlled at every stage. All critical processes are validated to ensure consistency and compliance with specifications.
  • Manufacturing processes are controlled, and any changes to the process are evaluated.  Production personnel are trained to carry out and document procedures.
  • Records made during production demonstrate that all the steps required by the defined procedures and instructions were in fact taken and that the quantity and quality of the product are approved at all stages.
  • Records that enable the complete history of all jobs be traced are retained in a comprehensible and accessible form.

Our business ethics are solidly based upon mutual trust and integrity and focused upon continual improvement. Every member of the MHI team is responsible and accountable for ensuring that their objectives are aligned with our commitment to our mission.

MHI Quality Statement

MHI’s Total Quality Program (TQP) is driven by its Mission Statement.

Mission Statement

  • We will provide our customers with cutting edge, high quality, and innovative products.
  • We will be the best single integrated source of high quality temperature thermal products for our customers.
  • We will be the new products leader in our industry.
  • We will service our customers with personalized care.
  • We will work together in a team spirit to foster discipline, innovation, creativity, and flexibility in response to our customer’s needs.
  • We will contribute to and affirm a high level of commitment, skill, communication, transparency, and effectiveness in our work.
  • We will build a responsible, successful, and profitable company for our community.

MHI’s proprietary TQP is aimed to provide the maximum value to its customers and all stakeholders.  The program has multiple elements such as production line processes, safety, customer communications and vendor management, with emphasis on continuous evaluation and improvement.  Communication to customers, order processing, manufacturing, shipping, follow-up, HR, etc. are addressed to make our Mission Statement possible. 

As a vertically integrated manufacturer, we are committed to the best of our efforts to Good Manufacturing Processes.

  • Manufacturing processes are clearly defined and controlled at every stage. All critical processes are validated to ensure consistency and compliance with specifications.
  • Manufacturing processes are controlled, and any changes to the process are evaluated.  Production personnel are trained to carry out and document procedures.
  • Records made during production demonstrate that all the steps required by the defined procedures and instructions were in fact taken and that the quantity and quality of the product are approved at all stages.
  • Records that enable the complete history of all jobs be traced are retained in a comprehensible and accessible form.

Our business ethics are solidly based upon mutual trust and integrity and focused upon continual improvement. Every member of the MHI team is responsible and accountable for ensuring that their objectives are aligned with our commitment to our mission.

Our Quality Logos

MHI Logo

http://www.mhi-inc.com/IMAGES/NoFlameLogo1.jpg

http://www.mhi-inc.com/Converter/images/Standards.jpg

http://www.mhi-inc.com/PG4/images/logo3_000.gif

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©Micropyretics Heaters International Inc. 1995 - 2017
750 Redna Terrace Cincinnati, OH 45215, USA
Telephone: 513-772-0404 | Fax: 513-672-3333